At KSS, we know that supporting you in your efforts is just as important as managing the data in the database.  We therefore offer top-tier support from experienced IT and TTO professionals.

Our ongoing support services include

  • Technical Support/Help Desk: Available from 08:00 to 20:00 Eastern Time, Monday through Friday (excluding US Federal holidays).

  • Web Support: KSS customers have access to CLIMATE, the KSS on-line help and client management system  Here.