At KSS, we know that supporting you in your efforts is just as important as managing the data in the database.  We therefore offer top-tier support from experienced IT and TTO professionals.

Our ongoing support services include

  • Technical Support/Help Desk: Available from 08:00 to 20:00 Eastern Time, Monday through Friday (excluding US Federal holidays).

  • Web Support: KSS customers have access to CLIMATE, the KSS on-line help and client management system  Here.

KSS TechTracS


Knowledge Sharing Systems

Contact Joe Robles, Vice President
(919) 790-9895 x124

940 Main Campus Drive, Suite 120

Raleigh, NC 27606

Questions and Demo Requests

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